Frequently Asked Questions
Everything you need to know about your order and our premium aviation-inspired apparel.
What is the standard shipping timeframe?
We offer expedited shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please visit our Returns Portal to start your request.
What payment methods do you accept?
The Cockpit accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. As our styles range from slim-fit to oversized, we recommend comparing the measurements to a garment you already own for the perfect fit.
Are your leather jackets made from genuine leather?
Yes, all our leather pieces are crafted from premium, ethically sourced top-grain or full-grain leathers. We prioritize durability and a natural finish that develops a unique patina over time.
Can I track my order once it has shipped?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.